Warranty Information

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Warranty Information

Warranty Information

Your 1 year guarantee, which is available with all Gtech products bought means that: All products bought from Gtech are covered by our 1 year guarantee, and guarantees that the product purchased shall be free from defects in materials or workmanship for a period of ONE (1) YEAR from the date of purchase by the original end- user customer. If the product fails to meet this guarantee and the purchaser notifies Gtech in writing within the guarantee period, Gtech shall:

Send out all necessary replacement parts needed to repair the product where possible, free of charge. If this still does not solve the problem, please return the product to the place of purchase. If you purchased your product on Gtech online, please return the product, along with a covering letter with a description of what is wrong and your address to:

Gtech, Cupola Court, Spetchley, Worcestershire, WR5 1RL

When Gtech replaces the product, Gtech shall be entitled to require the purchaser to return the product to Gtech at the purchasers expense for inspection.

A replacement product will be sent to the address written on your covering letter if required. Gtech will cover the costs for this.

Please note, your guarantee will not be valid if:

Your product is damaged from misuse or it is used in another application for which it was not designed.

You connected your Gtech product to an improper power supply

You purchased your product from a 3rd party (i.e. not from Gtech or an official Gtech retailer)

The product has been repaired or attempted to be repaired by anyone other than an employee of Gtech

The manufacturers rating label has been altered, defaced or removed