Gtech

Spare parts are available from Gtech online - simply click on the link below, select the model that you require and be taken straight to our online spares shop, or, if your prefer you can call our customer service team on 0845 519 3281 to place your order. All spares are delivered FREE to the UK mainland and we aim to dispatch all orders within 10 working days.

Floor Sweeper Spares

Batteries in our sweepers will eventually start to lose their run time after many hours of hard service. If you start to notice a reduction in run time, please run through the following points to ensure you are maximising your battery performance. If, after these checks your run time is still low you may require a new battery. These can be ordered from our online store. If your sweeper model is not listed below, please call our customer service team on 01905 345891 to order your new battery. All batteries are delivered FREE to the UK mainland and we aim to dispatch all orders within 10 working days. Please read our battery replacement guide before ordering, to ensure you order the correct battery for your sweeper.

• Ensure the battery is fully charged
• Check for any blockages or debris that may be in the brush bar
• If you are running the sweeper on a thick carpet, please bear in mind this will reduce the run time as the motor has to work harder than it would do on a laminate surface.

Your sweeper is a very energy efficient product, designed to help you stay on top of your cleaning as well as your household bills. In fact you can fully charge your sweeper 4 times for less than 1p! Figures taken from British Gas Websaver 4 price plan 2009 Tariff, 23rd September 2009. Average time spent vacuuming/ week is 1.5hrs per week Source: timesonline.co.uk 07.02.09

Your sweeper may not be charging for a number of reasons:

• Your sweeper will not charge if the start button is in the 'ON' position. Check the button is in the 'OFF' position before charging
• Check charger is correctly inserted into the socket and the socket is turned 'ON'
• If after a number of hours your charger is NOT warm to the touch, it may not be working properly, in this instance you may need a new charger which can be purchased from Gtechonline. If your sweeper model is not listed below, please call our customer service team on 01905 345891 and they will be happy to help you.

If your sweeper is not picking up debris properly, please run through the following points to try and solve your problem.

• Ensure the dust tray is not overflowing
• Check the sweeper for any signs of damage
• Remove the brush bar and check for blockages/ signs of damage and wash with warm, soapy water. Please refer to your manual for instructions for removing the brush bar. if you have misplaced your manual, please click here to download an electronic version

If the problem still persists and you require any further assistance, please call our customer service team on 01905 345891 and they will be happy to help you with your problem. If your brush bar is damaged, you may require a new one, this can be ordered on Gtechonline. All spares are deliverd FREE to the UK mainland, and we aim to dispatch all orders within 10 working days.

To ensure your sweeper stays in the best possible condition, clean regularly with a dry cloth and remove any fibers that may have built up in the brush bar and edge wheel (should your sweeper have this feature). It is strongly advised that you DO NOT:

• Use abrasive materials or immerse it in water to clean
• Pick up any liquids or use on wet floors
• Use outdoors in any situation
• Use any other parts in maintenance of your sweeper unless they have been recommended or supplied by Gtech.

Doing any of the above may render your 1 year guarantee invalid. For full guarantee terms and conditions, please click here.

At the end of its life, please do not dispose of your sweeper with the general household waste. Please consider the environment and take it to a recognised recycling facility. For more information about recycling schemes in your area, contact your local council, civic amenity site, recycling centre or visit www.recycle-more.co.uk for information on recycling and where to find your nearest recycling facility.

To comply with new EU legislation, Gtech now sell sweepers powered by two types of battery - the older (now outlawed for use in new products) NiCd units and their replacement, the greener and easier to recycle NiMH batteries.

If you have a NiCd powered sweeper though, dont worry! You can still buy replacement NiCd batteries from Gtechonline. If your sweeper currently uses a NiCd battery, please DO NOT switch to a NiMH battery.

You can buy both types of battery from our online store however before you do it is VERY important that you read our comprehensive battery guide which covers our entire floor sweeper range and will tell you everything you need to know to make sure you purchase the right battery for your sweeper.

click here for our battery guide for floor sweepers

If you are still unsure over which battery you need or have any other questions please call 01905 345891 and our friendly customer service team will be more than happy to answer any questions you may have.